Monitor what people are saying about your brand, product, or topic across social media
Surface emerging themes and sentiment without running a formal study
Branching interviews that adapt to each participant
Interviews now follow different paths based on how participants answer
Tailor follow-up questions to each person for deeper, more relevant insight
Watch the moment behind every quote in Instant Analysis
Jump straight from a quote to the exact point in the video where it was said
Bug Fixes
More natural voice interviews with smoother turn-taking and fewer accidental interruptions
Fixed an issue where valid participant answers could be dropped from transcripts
Week ending June 30, 2026
Features
Research Assistant now works across any research domain
Synthesis is no longer tied to a single vertical — ask questions across any kind of study
Insight citations show verbatim participant quotes so you can trust every claim
Bug Fixes
More accurate analysis of uploaded transcripts — interviewer turns are no longer counted as participant responses
Week ending May 31, 2026
Features
Diary Studies
Run longitudinal studies where participants capture photos, videos, and reflections over several days
Sequential day-by-day gating keeps participants on track
Room-tour and in-context video is analyzed automatically
Image & video understanding
Convo now analyzes the photos and videos participants share
Visual evidence flows directly into your analysis and Research Assistant answers
A deeper, more helpful Research Assistant
Dynamic, per-study starter questions to help you dig in faster
Better understanding of what you're actually asking for
Pulls in images, video, and interview evidence alongside text
Instant Analysis: LLM-powered thematic coding
Richer, more accurate themes surfaced automatically from your responses
Move, Copy & Duplicate studies
Reorganize studies across projects
Duplicate an existing study as a starting point for a new one
Bug Fixes
Improved voice agent responsiveness and reduced lag
More reliable photo and video uploads in diary studies
Week ending April 30, 2026
Features
Redesigned study setup & discussion guide review
A cleaner, guided flow for setting up a study and reviewing your discussion guide before you launch
Searchable project picker when creating studies
Quickly find the right project when spinning up a new study
Bug Fixes
Fixed discussion guide editor issues on the questions page
Week ending March 31, 2026
Features
Chat (text) interviews
Run interviews over text chat in addition to voice
Reach participants who prefer typing or can't take a voice call
Optimized for mobile so participants can respond from anywhere
Refreshed product design
A new, consistent design system across the entire app
Dark mode
Switch between light and dark themes from your account menu
Real-time sentiment analysis
Understand how participants are feeling as the conversation unfolds
Bug Fixes
More accurate participant counts
Hardened completion handling for text-chat interviews
Week ending November 30, 2025
Features
Clip bank & clips creator
Build, group, and export highlight reels from your interviews
Download polished video clips to share with colleagues and stakeholders
Highlights on analyzed transcripts
Key moments are surfaced right on the transcript for faster review
Bug Fixes
Fixed videos not displaying in analysis
Faster exports when combining multiple sources
Week ending October 31, 2025
Features
Figma prototype embeds for stimulus testing
Add Figma prototypes as stimulus on a per-question basis for concept and prototype testing
Copy studies
Duplicate an existing study to reuse its setup as a starting point
Week ending September 30, 2025
Features
Multilingual participant experience and analysis
Added support for Arabic, Spanish, Hindi, Japanese, Korean, Brazilian Portuguese, French, German, and Dutch
Participants can interview in their language, and analysis follows
Research type picker
Guided setup that helps you choose the right kind of study
Better participant tracking
See completion rates and incomplete responses on the participants page
Deep link directly to a completed response
Pass participant IDs through completion redirect URLs for cleaner panel tracking
Larger uploads
File size cap raised from 500MB to 1GB
Bug Fixes
Improved multilingual analysis
Fixed screener background color styling
Week ending August 31, 2025
Features
Live transcript during interviews
Participants can see Convo's questions and speech on screen as the interview happens
Upload text transcripts into the Research Assistant
Bring your existing text transcripts into Convo and analyze them alongside your interviews
Original transcripts in the video clip player
Accurate, synced transcripts now accompany your video clips
Bug Fixes
Cleaned up transcript formatting, including spacing around punctuation
Week ending August 4, 2025
Features
Stack ranking questions for priority and preference research
New interactive question type that lets participants rank items by priority or preference
Intuitive drag-and-drop interface for easy ranking on any device
Advanced analysis with consensus scoring to identify top-ranked items across participants
Visual ranking distribution charts showing how participants prioritized different options
Perfect for feature prioritization, concept testing, and preference research
Enhanced research quality with comprehensive testing
New integration testing framework ensures reliable data collection
85% test coverage requirement for all critical features
Automated regression testing prevents issues when adding new features
Improved stability and performance for better participant experience
Research assistant improvements
Faster insight discovery with automated transcript embeddings
Enhanced search capabilities through your interview data
More accurate video clip timing for better highlight creation
Improved quote extraction for sharing key participant insights
Bug Fixes
Fixed stack ranking questions not appearing in the question editor
Improved video synchronization for more accurate research clips
Enhanced data integrity with improved database validation
Better handling of concurrent participant responses
Week ending July 4, 2025
Features
Convo's research assistant (beta)
You now have a research partner to collaborate with. Talk to our assistant like you would a colleague to develop and dig for insights within your data that you hadn't thought of before.
Upload existing interviews
You want to just use our analytics engine? Feel free to upload your data to Convo and analyze the data with our research assistant
Video clip creation
Easily create highlight reels to share with colleagues
Bug Fixes
Cleaning up the analysis panel on the research assistant
Fixing invalid video file locations for uploading
Week ending June 27, 2025
Features
Automatically ending interviews after all questions have been asked
Participants don't need to click on 'end interview' button, the interview automatically finishes
Flag fully completed interviews
Users can better understand completion rates for incentivization purposes
Figma embed for stimulus testing
Add Figma prototypes as stimulus for concept or prototype testing
Redirect URLs after interview is completed
Participants are automatically redirected after completing their interview to a URL specified by user
Ability to delete studies as an account owner
Users can delete test studies made previously
Preview mode
Users no longer need to create test studies anymore, preview will show users how their study works before sending to participants
Interview count limits
Users can set a maximum number of completed interviews, once maximum has been reached, study automatically closes
Participant analytics
Simple analytics to understand completion rates on the participants page
Draggable questions
Users can move questions around on question page to suit their needs
Custom sorting on the Participants page
Users can now sort participants based on response dates
Enable video recording with video stream displayed during interview
Participants can now see their video during the interview
Anonymous interviews
Users can set studies to be anonymous, participants can enter participation IDs to start the interview
Screener questions
Users can pre-screen participants before starting the voice interview
Custom thank you messages on ending screen
Users can create their own thank you message on the ending screen
Dutch language support
Dutch participant and analyses support
Bug Fixes
Redirect error after studies are created
Preserve question order when editing questions
Keep the same question order on the setup screen as the interview
UI Fixes across the entire app
Details screen, no more overflowing pages
Analysis screen, no more infinite scroll
Questions screen, maintain column sizing, fill the entire screen
Responses screen, equal column size, no more infinite scroll, cards don't overflow to other columns
Left nav, added 'Settings' page for studies, removed 'Guide' label from questions, renamed Team settings to Team
Date formatting on participants page
Better error handling on our transcription service
Breadcrumbs are now all human readable
Deprecated
Legacy V1 Interviews, if you need these please contact us at info@getconvo.ai